My sister Patricia, aged 91 years, died last week.She had s good life. drove trucks for the Army in WW2, married Stan and raised four fine children, passing on the gene for red hair which she inherited from my father.
I searched on line for the cheapest air fare to Wellington and found Jetstar with only carry on luggage. The flight up was without incident, the small plane comfortable and so I booked my return flight with them.
Pat's funeral was exactly the way she would have liked, reverend but not religious. We sang her favourite songs and her grandchildren carried her casket out to 'We'll meet again,' Her choice I think. Her children and my childrem met with the easy friendship of cousins.
Thursday I went shopping with senior daughter in law and in the evening the Davies had a family dinner at the Petone Working Men's club. On Friday eldest son, Frank, drove me to Alicetown from where we caught the airport bus,free to pensioners, thanks to our gold cards. I reported to Jeststar.
"That flight's been cancelled. You can rebook on the same flight to morrow, or we can refund your fair. There is an Air New Zealand flight to Christchurch at 5 o'clock."
We joined the Air New Zealand line until a staff member came down and told us the 5p.m. flight was full. So we went back home. Frank booked me on to an Air New Zealand flight for Saturday morning while I tried to contact daughter in law Audrey who was to meet my plane and hand over my car so I could drive back to the Kaik. In my in-box was a note from Jetstar saying my flight had been cancelled. It had been sent at 11.30 a.m. when I was already in the airport. at their counter. I sent a reply pointing this out.
MEANWHILE Frank in his office was shouting,
NO I DO NOT WANT CONFIRMATION ABOUT FLIGHTS, I WANT TO SPEAK TO AN OPERATOR.
NO, I DO NOT WANT BLOODY FLIGHT INSURANCE. PUT ME THROUGH TO AN OPERATOR NOW!
He explained later, if one shouts or swears it trips the automated tape and the caller goes straight to a humen operator. I was booked on the 10.30 Air New Zealand flight to Christchurch.
I rang Son Terry in Christchurch. He and wife, Audrey and son Carlwyn were booked to fly to Auckland by Jetstar on Friday evening, but by a lucky coincidence their flight had been cancelled and they were flying out on Saturday evening, so Terry would pick me up in Christchurch.
Son Eric picked me up from Frank's and drove me to Wellington Airport. We had a lovely scenic flight down and I headed home to my crib at the Kaik. Only to find a message from Carlwyn, they were stranded in Auckland. Their Jetstar flight had been cancelled.
My main social activity this week end has been hearing the experiences of other people who have had similar experiences with Jetstar.
To their credit they offered me a $100.00 travel voucher. but from now on I shall fly with Air New Zealand.